Compose New Message

Click Compose to create a new message tab to designate recipients, compose email, add attachments, and send email. You can customize your message by using the formatting and style toolbars located above the message box.

• Send. Click to send the message, with or without an attached file.
• Cancel. Click to cancel composing and sending a message.
• Save As Draft. Click to save a draft of your message in the Drafts email folder. Select the message in the Draft folder later to re-open the message, then click Edit Draft to continue composing the message.

  Note: By default your new message will automatically "Save to Drafts" every 10 minutes. This option can be modified to suit your own preference at Action > Manage User Options > Composing Messages.

• Attachments. Click to display the Attachments text box, click the Select to add an attachment. For more information, see Viewing and Managing File Attachments.
• Options. Click the Options button to show display options for the Compose Message page.
  • Request Read Receipt. Select this option to send a request for a read receipt.

    Warning: This option does not guarantee a "read receipt" will be received when read, as not all mail clients support this option, and the recipient of the message has the option to decline this option.

  • Show CC. Select this option to display the Carbon Copy (CC) text box.
  • Show BCC. Select this option to display the Blind Carbon Copy (BCC) text box.
  • Send as Plain Text. Select this option if you do not want your message formatted with the text styles and formatting toolbar settings. Because you are sending mail over the Internet, you may prefer to use plain text rather than adding formatting that recipients might not be able to see. Plain text is text without formatting (bold, italic, underlined), bullets, or alignment.

    Manage User Options has an option setting "Send Messages As Plain Text by Default" where plain text can be set for all new messages, replies, and forwards.
    
    When this option is cleared, the rich text editor is displayed for message composition. Rich text messages include .htm tags to format the text.

    Note: After composing in formatted text, you can select the Send Message as Plain Text check box under Options.

  • Save in Sent Folder. Select this option to save a copy of your message the Sent email folder. This will automatically be checked if Manage User Options are set to "Save copy of the message in the Sent folder".

    Note: The Compose Options Settings will override the User Options setting.

  • Save Recipients in Contacts Folder. From the list box, select the address book to which you wish to add the message's recipient(s). Manage User Options has a setting "Automatically add Recipients as contacts" which will save all recipients to the selected contacts folder. This setting will not add a duplicate entry when an email address already exists in the contacts folder.
  • Priority. (Set to normal by default) Options are Low, Normal and High. Setting the priority to Low or High will set a flag that will display in your recipients mailbox status. This allows recipients to know that as a high priority, the message should be read as soon as possible.
  • Encoding. A drop down list to change from the default message encoding used to send a new message.
    • Unicode (UTF-8). Choose this character set for multi-language mail. In IMail, this includes English, Chinese Simplified, Chinese Traditional, French, German, Italian, Japanese,or Spanish.
    • English (US-ASCII). Choose this character set for sending mail composed in English only.
    • Western European (ISO-8859-15). Choose this character set for sending mail composed in French, Italian, Spanish, or German.
    • Chinese Traditional (BIG5). Choose this character set for sending mail composed in traditional Chinese.
    • Chinese Simplified (GB2312). Choose this character set for sending mail composed in simplified Chinese.
    • Japanese (ISO-2022-JP). Choose this character set for sending mail composed in Japanese.

      Note: To change the default encoding go to Manage User Options from the main page.

  • Alternative From Address. This option allows you to send mail with a different "From" email address. This is useful when you would like a recipient to reply to a different email address than the actual address.

    Note: To add an alternative email address to this drop down go to Action > User Options > Composing Messages.

• To. In the text box, enter the email address(es) of the person(s) to whom this message will be sent. For more information, see Using Contacts to Address a Message.
• CC. In the text box, enter the email address(es) of person(s) to whom you'd like a copy of this message to be sent. For more information, see Using Contacts to Address a Message.
• BCC. In the text box, enter the email address(es) of person(s) to whom you'd like a copy of this message to be sent, without the recipient's address appearing in the message. For more information, see Using Contacts to Address a Message.
• Subject. Enter the subject of the email into the text box.

Text Styles and Formatting Toolbars

By selecting formatting styles, font types, sizes and colors from the list boxes, you can customize your messages. Individual help (known as Tool Tips) is available for each button by mousing over the button.

Mouse over the adjacent buttons to access information on the functions of the different tools.

Help button. Telerik Help pop-up is also available to assist in defining all the formatting buttons.

Spell Checker. Use the AJAX Spell Checker to check your message's spelling before sending